Personal Data Protection Policy

As Best Rent A Car Antalya, we attach the utmost importance to the confidentiality and security of your personal data. Pursuant to the Law on the Protection of Personal Data No. 6698 ("KVKK"), transparency and legal compliance are essential in the collection, storage, processing, and transfer of your personal data as a data controller.

1. Data Controller

In accordance with KVKK, your personal data is processed by Best Rent A Car Antalya, located at Ilıca Mah. Cumhuriyet Bulv. 113/1, Manavgat, Antalya, in its capacity as the data controller.

2. Purposes of Processing Personal Data

The collected personal data is processed for the following purposes:

  • Car rental and reservation transactions
  • Identity verification and implementation of security measures
  • Fulfillment of legal obligations
  • Management of customer relationship processes
  • Execution of billing, accounting, and financial tracking
  • Management of requests and complaints
  • Providing information to authorized public institutions
  • Conducting marketing and promotional activities (with explicit consent)

3. Processed Personal Data

The categories of personal data that may be processed by Best Rent A Car Antalya include:

  • Identity Information (name, surname, national ID number, passport information, etc.)
  • Contact Information (address, phone number, email address, etc.)
  • Driver’s License Information (license number, validity date, etc.)
  • Financial Information (payment method, credit card details – for pre-authorization only)
  • Location Information (vehicle location, pickup and return details)
  • Transaction Security Information (IP address, cookie data, system login logs)

4. Method and Legal Basis for Collecting Personal Data

Your personal data is collected verbally, in writing, or electronically through rental agreements, online reservations, the website, call center, mobile applications, and physical forms.

Your data may be processed on the following legal grounds specified in Articles 5 and 6 of KVKK:

  • Explicitly stipulated by law
  • Directly related to the conclusion or execution of a contract
  • Necessary to fulfill a legal obligation
  • Based on the data subject’s explicit consent
  • Required for the legitimate interests of the data controller, provided that fundamental rights and freedoms are not harmed

5. Transfer of Personal Data

Your personal data may be transferred in compliance with KVKK to the following parties and institutions:

  • Revenue Administration and other public authorities
  • Notaries, courts, and enforcement offices
  • Legal advisors and financial consultants
  • Contracted business partners and insurance companies
  • Information technology and infrastructure service providers

Transfer of data abroad is only carried out with your explicit consent or in accordance with Article 9 of KVKK.

6. Your Rights as the Data Subject

Pursuant to Article 11 of KVKK, you have the following rights:

  • To learn whether your personal data is processed
  • If processed, to request information regarding such processing
  • To learn the purpose of processing and whether the data is used in accordance with its purpose
  • To know the third parties to whom your personal data is transferred, domestically or abroad
  • To request the correction of incomplete or inaccurate data
  • To request the deletion or destruction of your personal data in accordance with KVKK
  • To request notification of correction or deletion to third parties
  • To object to outcomes against you arising from exclusively automated processing
  • To request compensation if you suffer damage due to unlawful processing

7. Application Methods

To exercise your rights mentioned above, you may apply through:

  • Email to [email protected],
  • Written request to the company address (in person, via notary, or registered mail with return receipt),
  • Secure electronic signature or mobile signature

You may submit your application through any of the channels listed above.

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